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Release Update (May 29, 2026) | Custom Dashboard

This release introduces Custom Dashboard, a new reporting capability designed to provide greater flexibility in monitoring performance and analyzing business data. With customizable dashboards, reusable report widgets, and sharing options, you can bring key metrics and insights together in a single view tailored to your team's needs.

Custom Dashboard allows you to create personalized reporting views by combining multiple reports and widgets in a single workspace. Whether you are tracking team performance, operational metrics, or historical trends, dashboards help you organize and monitor the information that matters most.

You can customize dashboards using flexible layouts and drag-and-drop controls, allowing widgets to be arranged and resized based on your reporting requirements. Separate dashboards can be created for different teams, departments, or business goals, and both Custom Reports and Prebuilt Reports can be added to quickly build meaningful views.
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To learn more about creating Custom Reports, see this article.

Dashboards can also be exported to PDF or Excel, and scheduled for automatic delivery to selected recipients, making it easier to share insights and keep stakeholders informed.
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Note: Custom Dashboard is available on the Live Chat Ultra and Ticketing & Messaging Ultra plans. To learn more about Comm100 product packages, visit here.