When an agent leaves your organization or changes roles, you may need to remove their account from Comm100. Before deleting an agent, it is important to follow several best practices to ensure that ongoing customer communications, historical records, an...

Information security is of utmost importance to Comm100 customers. Security is a core functional requirement that protects critical information from accidental or deliberate theft, leakage, integrity compromise, and deletion.Comm100 provides a series of...