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Release Update (Oct 28, 2026) | AI Agent and AI Copilot Knowledge Enhancements

This release introduces several enhancements to Knowledge for AI Agent and AI Copilot. You can now reuse existing File and Snippet knowledge, control how often individual Webpages are synchronized, and enable or disable individual knowledge sources for AI Copilot without removing them.


Reuse Existing File and Snippet Knowledge 

File and Snippet knowledge can now be reused across AI Agent and AI Copilot. When adding File or Snippet knowledge, you can choose to reuse existing content from your site or create new content.
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Webpage Sync Frequency

You can now control how often an individual Webpage is synchronized by setting its Sync Freq to Daily, Weekly, or Never. The setting is available in the Webpage details and is shared by all AI products using the same Webpage.
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Enable or Disable Knowledge Sources for AI Copilot

You can now enable or disable individual knowledge sources for AI Copilot without removing them. Disabled knowledge remains in the Knowledge list but is not used to generate AI Copilot suggestions until it is enabled again.
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